Downtown London AGM Business Awards

Now accepting nominations for the 2025 Downtown London AGM Business Awards!

Downtown London is excited to announce the call for nominations for the prestigious Business Excellence Award and the Gerald Gallacher Heart of Downtown Award. These awards, named in memory of Gerald Gallacher, recognize his unwavering dedication and commitment to Downtown London BIA, its members, and the downtown community. Gerald served as LDBA’s chair from 2015 to 2019, and his legacy continues to inspire us.

We invite you to nominate deserving businesses, organizations, or individuals who embody Gerald's spirit of positivity, innovation, and community pride. Award recipients will demonstrate a strong desire to improve our downtown as a place to do business, live, learn, and play.

➜ Submit nominations for the Business Excellence Award here

➜ Submit nominations for the Gerald Gallacher Heart of Downtown Award here

Submission Criteria

What is Downtown London looking to see in a nomination?
  • Business Excellence Award

    Criteria for the Business Excellence Award can include:

    • Available to both storefront and offices
    • Minimum of 2 years of operation in the downtown
    • Eligible businesses include (but are not limited to) independent businesses, franchise businesses, corporate businesses, and property owners.
    • Excellence in customer service: overall reputation and high customer reviews (from Google/Yelp/Trip Advisor reviews)
    • Creates a positive company culture with high employee satisfaction and engagement while exhibiting genuine care for their staff
    • Reinforces positivity and helps promote downtown to other businesses as an ideal place and location to set up and do business
    • Leads and/or partners with other businesses and organizations to deliver downtown events and activations
    • Leads and/or participates in partnerships/cross promotions with other downtown businesses
    • Is well respected by their peers, and mentors and supports other downtown businesses to help them succeed
    • Has made significant investments in downtown by expanding their business, and/or purchasing and upgrading their property, and/or enhancing their building and storefront (eg. facade improvements, building improvements/renovations, etc.)
    • Participates in DTL programs and promotions (accepts DTL gift cards, participates in DTL contests, shares DTL social media posts, etc.)
    • Contributes in other innovative ways to create a positive experience and impact for downtown
    • Current LDBA or MSL board members and staff are not eligible to be nominated
    • Applicants should provide 1 - 2 examples of how they meet each criteria
  • Gerald Gallacher “Heart of Downtown Award”

    Gerald Gallacher

    The Heart of Downtown award is named in memory of Gerald Gallacher, in recognition of his dedication and commitment to the Downtown London BIA, its members and to the downtown as a whole. Gerald was LDBA’s chair from 2015 to 2019. He was a devoted Downtown London volunteer and a fierce advocate for positive change for the downtown. Like Gerald, recipients of either award will be organizations or individuals who have demonstrated a strong desire to improve our downtown community as a place to do business, live, learn and play. Award recipients will also share Gerald’s ability to recognize and act upon their own strengths and capabilities to creatively improve London’s downtown and work collaboratively to make things better. They also share a commitment to promote downtown positivity, confidence, vitality, love and pride, just as Gerald did.

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    Criteria for the Heart of Downtown Award can include:

    • Available to organizations or individuals with a storefront, office, or property located in the Downtown London BIA, event organizer and/or downtown promoter
    • Minimum of 2 years interacting within the downtown
    • Recognized by their peers as a strong downtown ambassador and advocate
    • Exhibits a strong sense of "Downtown Pride" and helps influence others to do the same
    • Contributes to place making/public realm investments to help improve their store and downtown (adding murals, etc.)
    • Volunteers their time to carry out downtown initiatives and projects
    • Embodies a positive and forward-looking spirit and resolve to make London’s downtown (beautification, activations, events, etc.)
    • Reinforces positivity and engages others in creating vibrancy and excitement downtown
    • Acknowledged by peers as a strong community promoter and publicly shares positive messages and stories about downtown London through social media, at events, in the media, etc.
    • Helps to create an atmosphere that promotes the appeal of living, working, and playing in downtown London.
    • Strong commitment to community building and partnerships in downtown, making a real difference and helping to set a positive example for others to follow
    • Contributes in other innovative ways to create a positive experience and impact for downtown
    • Current LDBA or MSL board members and staff are not eligible to be nominated
    • Applicants should provide 1 - 2 examples of how they meet each criteria

Congratulations to our 2024 Award Recipients

 

 

Business Excellence Award

 

Vanessa and Peter Willis – The Churchkey

 

Vanessa and Peter Willis have owned The Churchkey Bistro-Pub for almost 16 years. As a previous employee who worked in the hospitality industry for 35 years, I can truly say they are the epitome of employer excellence. I worked for them for a couple years and during that time we went through COVID together. They did whatever they possibly could to assist their staff during the unforseen future. The saying of “give their shirts off their own backs” is truly a definition of the type of atmosphere they create at the Churchkey. (before,during, and now after the pandemic)
A family atmosphere is the complete dynamic at The Churchkey Bistro-Pub.

 

Vanessa and Peter have always supported local businesses. Thay are supporters of the Grand Theatre, Centennial Hall, and many surrounding church events. Whenever there is a suitable downtown and surrounding area promotion, the Churchkey is always there to support. They have recently chosen to expand their business in the upstairs area of their current location. Hoping to be open within the very near future, this new venue will allow for many private events that will bring so many more people to experience downtown and all it has to offer.

 

The Churchkey has always welcomed the Downtown dollars and continues to support this promotion. When it comes to the clientele Peter and Vanessa have done nothing short of welcoming all through their front doors and made lifelong friends in the process. The multiple Google reviews can certainly testify to this.
Vanessa and Peter have always been 2 people in this world of uncertainty that will always help when they can and support where they can. They are humble, generous, and have the biggest hearts.

 

 

 

Gerald Gallacher Heart of Downtown Award

 

Lori Da Silva

 

Lori Da Silva joined the London Convention Centre Corporation in January 2006 and served as the General Manager and CEO for 18 years. During this time she initiated a transformative era marked by operational self-sufficiency and strategic reinvention for the Convention Centre. Under Da Silva’s leadership, RBC Place London underwent significant redevelopment, including the modernization of key spaces such as the ballroom and first floor, setting the stage for its emergence as a premier event destination. Within her first few years leading the team, RBC Place London became operationally self-sufficient, with the City investment annually directed to the capital reserve. Her time as head of RBC Place was further evidenced when she secured federal funding for technological upgrades and the creation of captivating amenities such as the King St patio with LED light display.

 

Her leadership has not only elevated RBC Place London but also enriched the entire region. The development of the King Street Patio helped to as to create partnerships with local agencies to activate the area outside as well as inside the venue. During her tenure at RBC Place Lori supported the community and region serving as the first Board Chair of the inaugural Southwestern Ontario Tourism Corporation, serving on the Board of Convention Centres of Canada, and on the Board of Downtown London. Lori served on the Downtown London board for 8 years, during which she helped to make decisions to help move the organization and the downtown as a whole forward.

Awards FAQ

  • Can I self nominate?

    Yes! People can self nominate or nominate others.

  • Who judges the submissions?

    All submissions will be reviewed and evaluated by the Downtown London board committee. This committee consists of 2 Downtown London staff and 3-4 board members.