Think of this newsletter as your one-stop-shop for news and opportunities impacting your business.

Mobility Master Plan

The City is entering a new era of transportation planning! London is the fastest growing city in Ontario with significant transportation and mobility improvements already underway. This includes the construction of rapid transit infrastructure, intelligent traffic signals, investing $40 million in active transportation infrastructure and investigating new modes of transportation like e-bikes and programs like bikeshare. Community consultation is now underway for the Mobility Master Plan – a plan that will determine how London prioritizes transportation and mobility infrastructure, programs and policies for the next 25 years. To start, the City of London wants to learn about what it’s like for you to move around the City – what are your choices, your challenges and what would make your trips better. 

Service Excellence:

De-escalation Training

OTEC’s new Service Excellence: De-escalation Training provides tools, knowledge and resources that your team needs to be able to adequately manage tense situations at work, transforming challenges into opportunities.
As a special promotion, Service Excellence: De-escalation Training is available for only $10 (regular price: $25) – that’s a 60% discount!  Available for a limited time only. 

This will be a December to remember!

Downtown for the Holidays will be an exciting destination with several events being planned, including new experiences and timeless favourites.

To stay updated and see how you can get involved, please follow these pages:

City of London: 

Community Improvement Plans

Financial Incentives 5-Year Review

The City of London is undergoing a 5 Year Review of the Community Improvement Plans and the Financial Incentive programs. Please find a link to the Get Involved Page. Register for the Sept 22nd meeting to learn how many local businesses benefit from loan and grant programs to help revitalize their properties. This meeting will include a staff presentation and focus group discussions. Everyone interested is welcome to attend!

LDBA Annual Survey Now Closed

Thank you to everyone who took the time to complete this year’s survey! Your input has been invaluable and we are excited to share with you what we have learned and are implementing at this year’s AGM. 
Here are the winners for those who entered our raffle!

Congratulations to: 
Grace Restaurant 
Camera Canada
Stache Fabric & Notions
Hair Xpresu
Walk In Notary

A member of the LDBA team will be in contact with you soon to ensure you get
your $100 Downtown London gift card! 

Silent Auction:

Business Hall of Fame Gala

The 32nd Annual JA SWO Hall of Fame Gala taking place October 20, 2022 will celebrate laureates, Tina Bax, Founder of CultureWorks ESL and Canada Immigration Pathway, and Michelle Quintyn, President and CEO of Goodwill Industries, Ontario Great Lakes. The event includes a silent auction. Your auction donation would be greatly appreciated. Funds from this event assist JA in delivering the many hands-on programs to students in grades 4-12 giving them the tools to succeed in a global economy. Help economically empower students and transform communities! 

Shop London 2 Win: Member Survey

ShopLondon2Win contest is complete with almost 4000 entries and participants telling us that they tried new places because of it and believe it will have an impact on their future local shopping behavior.

Now it’s your turn to tell us what you think. Please take 2 minutes to complete this survey.

Your feedback is important to us as we continue to try to drive customers to our member businesses in London.

City of London: Zoning Bylaw being adjusted

Please be advised there have been some recommended amendments to the Seasonal Outdoor Patios Regulations. Please reach out to for any questions regarding this matter. 

Downtown Dollar Gift Cards

Downtown Dollars encourage local spending and are a great gift for the “tough to shop for” people in your life. Sign up here to receive Downtown Dollar Gift Cards as a method of payment from customers. Reach out to for gift card set up and assistance!

Financial Assistance

Click here for information grants and loans available to small businesses.