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Downtown Business Learning Series

We are ringing in the new year with a series of learning sessions specifically tailored for Downtown London businesses, including merchants at Covent Garden Market and all other members of Downtown London BIA.

Downtown London and Covent Garden Market have surveyed our members for what you most want to learn more about in 2024, and we are working with the London Small Business Centre to create a series of sessions tailored to address your priorities.

The next upcoming session in the series is on Customer Service Masterclass.

Date: Tuesday, March 26
Time: 6-8pm (networking and refreshments from 6-6:30pm, learning session from 6:30-8pm)
Location: Covent Garden Market, upstairs in the lounge (130 King St, London, ON N6A 1C5)

The session will be presented by Ramona Gallagher, a seasoned professional with over 25 years of experience in providing common-sense advice to uncommon entrepreneurs. Her expertise lies in micro-businesses, ‘mom and pop’ retail and service businesses, and business start-ups—especially those with limited funds who need to learn the ropes themselves.

Parking cards will be available for Covent Garden Market underground parking for all registered attendees who need them.

Future topics include:

  • Digital Marketing
  • Visual Merchandising
  • General Marketing
Register for the Creating Exceptional Customer Experiences Session

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