Downtown London staff have worked hard to get you special member discounts! Check out the current deals offered to Downtown London businesses:
Member Grants & Discounts
Member Grants
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Downtown London Grants
Property Damage Grant 2024 - Learn More.
Safety & Security Grant 2024 - Learn More.
NOTICE: Due to overwhelming response we are closing the application for the Facade Improvement & Beautification Grant as of March 25, 2024. Members will be notified if and when this grant becomes available again.
Please refer to our Downtown London Grants FAQ below for more information on the grant application process.
Please refer to our CPTED Audit FAQ for more information on the CPTED Audit process.
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Downtown Dollars - Gift Cards
A great corporate or personal gift, Downtown Dollars - Gift Cards encourage local spending. Downtown Dollars come in denominations of $10, $20, $25, $50, $75, $100, $200 & $500 and they can be spent almost anywhere downtown! You can purchase Downtown Dollars at our office at 123 King Street and online in our Marketplace. A list of participating businesses are listed on our website.
For Consumers: Downtown Dollars can be redeemed at many of our merchants. Please inquire prior to your purchase or meal with the merchant that you hope to spend Downtown Dollars so that they are aware that this will be your method of payment.
For Merchants: Downtown Dollars are redeemable for 100% of their face value to merchants who are members of Downtown London. Simply drop by our office at 123 King Street Monday-Friday between 8:30am-4:30pm and we can write you your cheque immediately.
If you are interested in purchasing Downtown Dollars or require further information please contact Vicki at vicki@downtownlondon.ca.
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City of London Funding Programs
The following loans and grants are administered by the City of London and available to businesses located in the Downtown Community Improvement Plan. Please email CIPincentives@london.ca or visit the City's website for more details.
FACADE IMPROVEMENT LOAN - City of London Program
A loan from the City to improve building facades, including upgrades to windows, doors, brick repair, painting, lighting, and signage that is affixed to the façade. The loan will cover 50% of the cost of the improvements — up to a maximum of $50,000. This loan can be paid back at 0% interest over a 10-year period. In certain areas, a portion of the loan may be forgivable. Application must be completed by the building/property owner.UPGRADE TO BUILDING CODE LOAN - City of London Program
A loan from the City for improvements to the interior of your building, including upgrades related to plumbing, electrical, HVAC, mechanical, roof, fire protection systems, and other Building Code related work. The loan will cover 50% of the cost of the improvements — up to a maximum of $200,000. This loan can be paid back at 0% interest over a 10-year period. In certain areas, a portion of the loan may be forgivable. Application must be completed by the building/property owner. -
Canadian Urban Institute
The My Main Street Business Sustainability stream will provide a range of
business supports to approved main street business applicants. Supports
include custom market research reports, business training opportunities,
and non-repayable contributions of up to $20,000. Supports will be available
for businesses located on eligible main streets across southern Ontario that
demonstrate their sustainability and provide a business case on how the funding
will strengthen their existing capacity and support their continued growth.View the Applicant Guide here.
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Provincial Government Grants
Here, you will find a list of potential sources of funding in Ontario that your business may be eligible for. Learn more.
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Federal Government Grants
Here, you will find a list of potential sources in Canada of funding that your business may be eligible for. Learn more.
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Business Benefits Finder
Use this tool to find programs and services to help your business grow.
Downtown London Grants FAQ
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Can I apply for more than one of the grants available?
Yes, eligible businesses and/or property owners may apply for more than one of the grants listed above as long as they meet the criteria per individual grant.
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What is CPTED?
Crime Prevention Through Environmental Design or CPTED (pronounced sep-ted) suggests that the design of buildings, landscaping and outdoor environments can either encourage or discourage crime. Please refer to our CPTED Audit FAQ for more information on the CPTED Audit process.
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When should I expect to receive my CPTED audit report?
After your CPTED audit is completed, you will receive a written report outlining the details and recommendations of the audit. Please allow a minimum of two weeks for the report to be issued.
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What is considered vandalism?
Willful destruction or damage to property. This could include: graffiti, broken windows, damaged storefront or patios, other defacement of property.
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How do I know if I am a member of the Downtown London BIA?
If you are unsure if you are a member of the BIA, please reference our boundary map or contact Judith at judith@downtownlondon.ca for more information.
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If I started the grant process before May 31, 2024, but did not submit all my invoices by that time will I still receive the grant?
Yes, all applicants that start the process before May 31, 2024 will still receive their grant upon submission of invoices as long as they are submitted by December 13, 2024. If this situation arises, please inform Downtown London staff. No new applications will be started for this phase starting May 31.
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When should I expect to receive my grant money?
Payment will be processed once you have successfully gone through the grant application process and have submitted your approved payed invoices. It will typically take 5-8 business days to receive your grant money.
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Can I submit invoices for work completed in previous years?
No. Only paid invoices from work initiated in 2024 are eligible for the 2024 Downtown London Grants.
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How is Downtown London able to fund the 2024 grants?
Downtown London was able to secure funding from the City of London for the 2024 grants through strong advocacy efforts. Downtown London would like to acknowledge and thank the City of London for the provision of these funds to our BIA and in support of our members.
Sunrise Rollups and Shades Discount
Sunrise Rollups and Shades offers security, energy savings,
and protection to businesses.
Discounts available for Downtown London BIA members on a case-by-case basis.
Provincial Glass Discount
Provincial Glass offers 24hr Emergency Service, including board-ups and temporary glazing.
Mention your Downtown London BIA membership
for a 10% discount.
Member Discounts
Alarmtech Discount
Individualized discount based on product and service -alarm systems, CCTV systems, access control.
Alarm Response information
NSM Brand Media Discount
NSM Brand Media is a co-creative coaching, consulting, and service agency that helps
small-to-midsize businesses succeed with strategic social media marketing and content creation.
They offer curated and enhanced packages for Downtown London BIA members.