In this Issue:

Downtown Business Learning Series
Reminder! The next Downtown Business Learning Series session is fast approaching! Register for the session on Customer Service Masterclass with instructor Ramona Gallagher, and learn more about creating exceptional customer experiences.

Date: Tuesday, March 26
Time: 6-8pm (networking and refreshments from 6-6:30pm, learning session from 6:30-8pm)
Location: Covent Garden Market, upstairs in the lounge (130 King St, London, ON N6A 1C5)

Customer Service training was the #1 need members identified in our 2023 Annual Survey. We encourage business owners and employees to attend!

What else are we offering to those who attend?

  • a chance to win one of four FREE consulting engagements with the instructor to help you build your own customer service program (valued at $375)
  • a FREE one-year membership to the online tools, resources and learning programs from https://www.mainstreetmatters.ca/ for all who attend the session

Bring your business cards to exchange with other businesses during the networking part of the program.
Register Here

2023 Annual Report
We are pleased to present to you the 2023 Downtown London Annual Report. This report communicates Downtown London’s outcomes and accomplishments in 2023.  This includes member services, events, streetscape and public realm improvements, grand openings, funding, grants, advocacy, and more.
2023 Annual Report

Event Calendar
Have you missed the monthly event calendars? Starting this May Downtown London is bringing back the event calendar! If you’re hosting an event downtown or know others that are, make sure to submit the event through the link below.
Submit your event here!

Member News
Congratulations to Chef Erin Circelli-Russell from The Chef’s Table on their THIRD win on Guy’s Grocery Games!
Congratulations to Coakleys who recently celebrated their 10th anniversary! Cheers to a decade of success!

DTL in the Media

Updates and Seminars
Downtown London is Moving! 

  • Have you heard the news? The Downtown London office will be moving to 114 Dundas St. We expect to be fully operational at this new location the first week of June. Please stay tuned for more information in the coming weeks.

Downtown London Grants

Construction

  • The City of London is hosting a virtual meeting Wednesday, March 27, 2024, 12 p.m  regarding the upcoming Clark’s Bridge Widening project on Wellington Road. Register for the webinar here. 

London Chamber of Commerce

Canadian Urban Institute